United Restoration provides crime & trauma scene cleanup services to commercial and residential property owners throughout Miami-Dade, Broward, and Palm Beach counties.
As a family-owned and operated business, United Restoration is particularly empathetic towards family members and relatives during grievance. We are genuinely sorry for a loss, and believe the best way to help our crime and trauma scene cleanup customers is by providing the highest quality cleaning services possible, and communication to attend specific needs and requests.
If you are a family member or relative needing professional cleaning services in the event of a crime or trauma at your property, United Restoration is fully equipped and ready to respond to your needs. We are confident we will restore not only your residence or place of business, but help in restoring peace of mind during a period of mourning.
Call today to speak with a representative about competitive pricing, and how United Restoration works directly with your insurance company for billing.
United Restoration is trusted by Florida Government, Commercial, and Residential property owners alike. Our work is insured by a $5 Million policy.
IICRC Certified Firm
As an IICRC Certified Firm, United Restoration upholds the most advanced standards of concepts and procedures when it comes to cleaning, inspection and restoration.
The IICRC is an American National Standards Institute member, an organization responsible for overseeing standards and acts as a watchdog for standards development and conformity throughout the United States.
Process: Crime Scene Cleanup
Crime scene cleanup, or trauma scene cleanup, is provided by United Restoration technicians at work sites and environments involving blood and bodily fluids. United Restoration is equipped to perform crime & trauma scene cleanup inside buildings, vehicles, and outdoor areas such as swimming pools and patios. These include but are not limited to:
- Sites where a murder has occurred
- Sites where a suicide has occurred
- Sites where a body has decomposed (putrefaction sites)
- Sites where a violent attack has occurred (blood and bodily fluids are present)
- Sites where human fecal matter is present
- Sites where blood is present
No two trauma scene cleanup jobs will be the same. Some will require United Restoration technicians to employ extensive demolition or waste removal. Other sites will involve contamination and odors.
Because United Restoration technicians encounter these varied job sites regularly across the scope of our service offerings, United Restoration is particularly prepared to respond to the variety of trauma and crime scene cleanup jobs.
Several steps are completed before technicians begin work:
Containment barriers will be established to prevent cross-contamination. Most sites will involve three types of areas: unaffected areas, transition areas, and work areas.
- The work areas are affected rooms where cleaning will be performed
- The unaffected areas are clean. United Restoration ensures work areas do not cross-contaminate clean areas
- The transition area is where we store supplies and equipment needed to clean the work area
United Restoration technicians are fully equipped to handle potentially pathogenic and hazardous materials. Our full PPE (personal protective equipment) gear include:
- Full face respirators with eye protection
- Full body suits
- Hard hats & knee pads
The first step before cleaning, and last step after final cleaning, is “decontamination”. This means to disinfect materials of any remaining microorganisms using a biocide. Biocides (antimicrobials) are materials which inhibit or kill the growth of microorganisms, while maintaining a low toxicity level towards humans. United Restoration uses an EPA-registered biocide that is specifically tested for disinfection of bloodborne pathogens.
Cleaning and Decontamination
One of the first, and most important, decisions United Restoration technicians make at the site of a crime or trauma cleanup is which items to be cleaned and disposed of.
The value of an item and the cost to replace it are factors considered by United Restoration when deciding to clean a material. In all cleanup situations, no results are guaranteed. An item that is usually cleanable may not clean up to an acceptable condition. To increase the likelihood of an effective cleaning, United Restoration technicians use the appropriate cleaning solution in its intended use, follow label instructions, and test for colorfastness before proceeding.
The porosity of an object will determine its ability to be cleaned. For example, a carpet with a few droplets of blood or bodily fluid is generally cleanable. By contrast, carpet that has been saturated in blood or bodily fluid is virtually non-cleanable, and will need to be removed and discarded.
Semi-porous materials are generally cleanable, such as drywall, wood (unfinished), and concrete.
Non-porous items, such as glass and metal, that do not absorb liquids are almost always cleanable.
The crime & trauma scene cleanup process is as follows:
- Apply a biocide
- Remove “contaminated” material
- Clean with a detergent cleaning solution
- Clear water rinse
- Detailed cleaning with a secondary cleaning solution
- Final biocide application
The initial application of a biocide is the first step, reducing the level of active microorganisms. There may require an odor control component. Generally, if a crime scene or trauma scene is less than 24 hours old, orday is normally not an issue. If an odor is detected, United Restoration technicians use an odor counteractant solution in conjunction with the biocide application.
The second step is the initial cleaning, removing the majority amount of affected materials.
The third step is applying detergent cleaning materials. Our detergent contains ammonia as one of its chemical components, an effective remover of blood stains.
Rinsing cleaned surfaces with clear water is the fourth step. This removes interaction between the first cleaning solution and the second.
The fifth step is to re-clean using a different cleaning solution. Additionally, if an odor issue exists, United Restoration technicians will spray a solution to remove it.
Step six: Rinse, to prevent interaction between the second cleaning solution and final biocide treatment.
The final step is to apply an appropriate biocide. United Restoration only uses EPA registered biocides, a principal of the IICRC S540 Trauma Scene Standard, specifically tested for disinfection of more than 99.99% of bloodborne pathogens.
Before using a biocide, United Restoration will notify our building owner or resident customer, as most antimicrobials require that the area of application be vacated by occupants and pets during and after application.
Odor and decay increase in the high humidity, high temperature climates found in Florida. This is actually a positive for odor detectability, as United Restoration technicians are able to diagnose an odor problem immediately.
The most effective odor controls in our arsenal are oxidizers. We apply oxidizers carefully, as most can affect fabric color and attack fibers.
Automobile upholstery (textiles) in most cases will not be cleanable. Affected cushion materials and seat fabric backings will be removed and discarded. Carpets are usually not cleanable since “contamination” has likely penetrated beyond the surface fiber material. In this case, carpet and carpet padding is removed and discarded.
Hard surfaces on automobiles are generally cleanable. When washing contamination from the outside of a vehicle, United Restoration technicians employ containment to capture excess water running off the exterior.
Tear Gas & Luminol
Before attempting to clean tear gas and luminol sites, United Restoration will check with the authorities that administered the tear gas to determine its composition. Generally speaking, a tear gas cleanup will involve HEPA vacuuming, similar to removing drywall dust.
We will check with investigators at crime scenes to determine the presence of luminol or fingerprint dust powder, and apply the appropriate cleaning agent.
Putrefaction sites create trauma scenes with significantly more bodily contaminants and odor, as well as insect activity. Because of this, a greater amount of removal is required for contaminated materials. For example, if human remains were on the floor, the carpet and pad will be removed and discarded. If the subfloor has been contaminated with fluid, the most cost effective way to resolve an odor problem may be to remove the affected section entirely. Typically, we will cut 6 inches beyond visibly contaminated sections of contaminated, porous materials, to ensure contamination is completely removed.
Affected building components that cannot be removed are cleaned, and painted with an encapsulating paint to seal in any remaining odor.
Odor may have penetrated into structural cavities and building components, similar to smoke odor from a fire loss. With all malodor issues, the removal and cleanup steps are:
- Source removal
- Detailed cleaning and decontamination
- Appropriate use of:
- HEPA Air Filtration Devices
- Wet fogging
- Hydroxyl generators
- Thermal fogging
- Drying and dehumidification
With the presence of insects involves the spraying of an additional insecticide.
All waste materials and discarded items from a crime scene or trauma scene cleanup are treated as medical waste. United Restoration complies with procedures for disposal for any items matching the definition of “Regulated Waste” in the OSHA Bloodborne Pathogen Standard in accordance with federal, state, and local regulations. In Florida, the state requires licensing under two categories: biomedical waste generators and biomedical waste transporters.
For example, after the cleanup of a crime scene or trauma event, United Restoration technicians have returned to our warehouse with documented and bagged waste material. This documentation, or “waste log”, is turned over to the medical waste hauler who transports the medical waste from our warehouse to medical waste disposal sites.
United Restoration technicians employ ATP testing for post remediation verification (PRV), sometimes called clearance testing, versus swap sampling. This allows clearance testing to be completed in just a few minutes, and samples a more complete area of the affected work site. United Restoration technicians are able to immediately respond to the results of their ATP testing, and apply addition cleaning if necessary.
To evaluate the effectiveness of our crime & trauma scene cleanup, independent third parties are used for a final post remediation verification (PRV), sometimes called clearance testing, in particular for crime scenes at public places. United Restoration guarantees the quality of its work, and in the event of a failed clearance testing, returns to the job site for further cleaning at no additional charge to our client.
Once the cleanup work has been completed, any needed rebuild or repairs can be made.
United Restoration technicians meticulously document all jobs across our service offerings, including crime scene and trauma scene cleanups. All documentation adheres to the S540 Trauma Scene Standard, documenting both what work was performed at the job site, and what physical objects were taken from the scene.
In further accordance with the S540 Trauma Scene Standard, any unusual conditions requiring technicians to deviate from standard procedures are fully documented. If the scope of work is to be altered, or any work procedure to deviate from the S540 Trauma Scene Standard, United Restoration will notify you as the client with a work change notice to document the mutually agreed-upon deviation.
United Restoration technicians perform crime and trauma scene cleanup through the thorough understanding of:
- Odor Control
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