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About United Restoration

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Rafael Cohen | Position: President

Rafael Cohen is the owner of United Restoration, and oversees water damage restoration, mold remediation, and fire & smoke damage projects for government and university clients. Mr. Cohen holds 15+ years of experience in the restoration field and is an NAERMC Certified Mold Remediation and Water Damage Restoration Supervisor.

OSHA Certifications: Bloodborne Pathogens & HAZWOPER

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Lisa Cohen | Position: COO

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Jordan Cohen | Position: Director of Business Development

United Restoration was founded by Rafael Cohen and his wife Lisa who have both lived and raised their family in Florida for the past 30 years. Rafael and Lisa moved to Florida with nothing more than some savings and a dream to build a business together that would have a positive impact on the lives of many. That’s where United Restoration came into conception. To this day, United Restoration operates with the same certifications, training, and professionalism of a national corporation, but with the humble and personal culture of a family-owned business.

Understanding what it means to treat every client like family, not a case number, is at the core of United Restoration’s business. Honesty, integrity and passion is what keeps our team working together as a family, and the peace of mind that our clients have in knowing that they will be treated with the upmost care and dignity is what we strive for.

We specialize in commercial and residential emergencies, including leak detection and prevention, emergency water extraction and dry-out, mold remediation, storm and flood recovery, in addition to fire and smoke restoration. Our credentials, training and extensive experience have enabled us to become an industry leader in protecting, recovering and restoring thousands of residential and commercial properties throughout Florida.

With over 1,200 satisfied clients, our passion is helping families and business owners, alike, to find peace of mind in knowing that they are in good hands. United Restoration works directly with your insurance company while employing sophisticated equipment and technicians capable of responding to urgent requests, any time of the day or night, in order to stabilize damage at any stage.

Our United Blue color stands for trust, dependability, strength, and hygiene; qualities we guarantee to deliver to you, 24/7.

United Restoration is trusted by Florida Government, Commercial, and Residential property owners alike. Our work is insured by a $5 Million policy.

When Considering United Restoration – remember:

  • United Restoration specializes in restoration services for both commercial and residential structures, including leak detection, water extraction, structural drying, mold remediation and smoke and fire restoration.
  • United Restoration is available 24 hours a day, 7 days a week, and 365 days a year for all of your restoration needs. In most cases, we respond to your emergency within 10 minutes – any time of the day or night.
  • United Restoration offers almost 30 years of combined experience and expertise. United Restoration trains all of its team members and specialist to the highest level of industry standards so you can trust that your property is in good hands.
  • United Restoration will document your loss and keep you fully informed during every step of the process, while using years of insurance claims experience to work alongside you and your insurance company to obtain the best possible result in the shortest amount of time.
  • United Restoration will meet with your insurance adjuster, onsite, at your convenience, free of charge.
  • United Restoration‘s first priority is to protect, preserve and restore your property to ensure that the work is done correctly the first time and you are completely satisfied.
  • United Restoration will conduct a thorough assessment of your property damage to develop the best plan of action in order to protect and restore the integrity of your home or business.
  • United Restoration proudly adheres to all OSHA and IICRC standards, including the Institute of Inspection, Cleaning and Restoration 500 Standard for professional  restoration and IICRC 520 Standards for mold remediation.
  • United Restoration utilizes the latest state-of-the-art diagnostic and restoration equipment, including FLIR Thermal Imaging cameras.
  • United Restoration is fully bonded, licensed and insured (Including General Liability, Worker’s Compensation and all required State Licenses)
  • United Restoration works alongside the largest property management companies and commercial property tenants to ensure the least amount of down time.
  • United Restoration provides free evaluations, initial consultation and is the industry standard.
  • United Restoration will work around the clock to get the job done, right!
  • United Restoration provides a 100% Customer Satisfaction Guarantee.

Financial Support For Your Emergency

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United Restoration is pleased to partner with GreenSky® to offer financing for your disaster restoration emergency. Through our partnership agreement, we have assumed most of the financing interest in order to give United Restoration customers lower payments. Because Disasters Don't Wait.

Choose the plan that is right for you when applying using our Merchant ID: 81058054

IICRC Certified Firm

As an IICRC Certified Firm, United Restoration upholds the most advanced standards of concepts and procedures when it comes to cleaning, inspection and restoration.

The IICRC is an American National Standards Institute member, an organization responsible for overseeing standards and acts as a watchdog for standards development and conformity throughout the United States.

Click here to view IICRC Certification

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Certifications & Skills

United Restoration upholds IICRC S500 protocols and procedures for Professional Restoration. We use state-of-the-art dehumidification and monitoring equipment, along with highly-trained personnel to provide effective results and eliminate environmental concerns. Our team utilizes FLIR infrared technology to ensure effective detection of moisture.

  • IICRC Certified/Training: Water Damage Restoration, Applied Microbial Remediation
  • Federal & Local Background Checked Technicians
  • Applied Structural Drying
  • National Air Duct Cleaning Association (HVAC sub-contractor)
  • OSHA Safety Training
  • Cloud-based Mobile App Documentation and Record Keeping Software
  • Xactimate Estimating
  • Project Management
  • Fire & Smoke Restoration
  • Moisture Control
  • HVAC Decontamination and Cleaning
  • Microbial/Mold Remediation
  • Contents Manipulation/Pack-out
  • Biohazard Sanitization
  • Turn-key Large Loss Operating Procedures

United Restoration Partner Program

United Restoration is qualified to restore your properties to rigorous LEED and FEMA standards, and is here to be your partner for all your commercial and residential property restoration needs.

All United Restoration Partners Receive:

24/7 Emergency Services

Dedicated Account & Insurance Claims Representative

Priority Response for All Disasters

Choosing United Restoration as your recovery partner will give your business immediate access to an entire team of highly experienced professionals and recovery technicians that will deliver effective and efficient solutions to your business, 24/7.

United Restoration provides services to clients in our Partner Program throughout the State of Florida.

To become a United Partner, call us at (844) 979-8500 or email at us

Download our Partner Handbook.